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Great service should never be a secret
Grata is the first-of-its-kind recognition community and reputation platform dedicated to capturing and showcasing the value service workers provide to customers.
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Customers
Give
Publicly praise service workers for exceptional experiences
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Grata-tude
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Service Workers
Get
Showcase the impact you’re making on your customers every day
Build Your Grata
Portfolio
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Brands
Gain
Tap into the best in the industry, and watch your business grow
Put Grata to Work
for Your Business
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NEWSWORTHY FEATURES
Grata’s Patrick Brandt on the Lure and Challenge of Running Startups
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Tech-enabled reputation management platform raised $6 million to fuel its next phase of growth
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Grata is a reputation management platform that wants to change your relationship with restaurant servers
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HOW IT WORKS
Service is at the heart of what we do.
We are shaping the culture of service-based industries through recognition, transparency and connection. See Grata at work.
Service
Worker
Meet Jenna, Jenna is a dedicated customer-facing worker who created a memorable experience for her customer Rick.
Customer
Meet Rick. Rick had such an unforgettable experience with his server Kim that he wants to give her a Grata to thank her.
Brand
Meet Highland Cafe. A local restaurant that values their workers but struggles to attract and retain the best workers needed to build loyal customers.
Grata-tude starts with Grata
Charlie, we will be back every Thursday! You are now one of the crew! So thrilled to see our local pub turn into a hot spot!
Customer
CHRISTIE
Service Worker
CHARLIE
Heaven is a cup of coffee when Crystal serves it! Crystal always remembers my favorites and serves at the best coffee shop in town!
Customer
RICHARD
Service Worker
CRYSTAL
Brian never missed a beat and rolled with our table all afternoon. Had a blast and will be back!
Customer
MILA
Service Worker
BRIAN
You made birthday one for the record books! Loved everything about last Saturday. Friends for life!
Customer
Marla
Service Worker
Katherine
Dreaming of the next time we are in town for vacation! Will never forget this trip and we will be BACK!
Customer
GRAYSON
Service Worker
Celeste
Incredible day and incredible service. Amanda brought it alllll to the table and made mom's big day amazing!
Customer
Janna
Service Worker
Olivia
SERVICE
WORKER
Build a lasting reputation by capturing recognition from customers for exceptional experiences you create for them.
Your CAREER PATH IS lined with Grata-tude
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CUSTOMER
Cultivate connections with the customer-facing workers you value, and show them the gratitude you know they deserve.
Boost your
bravos.
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BRAND
Recruit and retain better talent, and drive customer loyalty by fostering a culture of service within your business.
TURN PRAISE
INTO PROFIT.
Get Started
Industries We Serve
We are uplifting the level of service people give and receive by rewarding exceptional experiences because good service always wins
Hotel | Hospitality
Restaurants
Retail
Personal Service
Which best describes you?
Service Worker
Customer
BRAND
