How It Works
Great service should never be a secret
Grata is the first-of-its-kind recognition community and reputation platform dedicated to capturing and showcasing the value service workers provide to customers.
Publicly praise service workers for exceptional experiences
Give a Grata
Showcase the impact you’re making on your customers every day
Build Your Grata
Build Your Grata Profile
Tap into the best in the industry, and watch your business grow
Put Grata to Work
for Your Business
See Grata in action
Grata’s Patrick Brandt on the Lure and Challenge of Running Startups
Tech-enabled reputation management platform raised $6 million to fuel its next phase of growth
Grata is a reputation management platform that wants to change your relationship with restaurant servers
HOW IT WORKS
Service is at the heart of what we do.
We are shaping the culture of service-based industries through recognition, transparency and connection. See Grata at work.
Meet Jenna, Jenna is a dedicated customer-facing worker who created a memorable experience for her customer Rick.
Meet Rick. Rick had such an unforgettable experience with his server Kim that he wants to give her a Grata to thank her.
Meet Highland Cafe. A local restaurant that values their workers but struggles to attract and retain the best workers needed to build loyal customers.
Grata-tude starts with Grata
Charlie, we will be back every Thursday! You are now one of the crew! So thrilled to see our local pub turn into a hot spot!
Heaven is a cup of coffee when Crystal serves it! Crystal always remembers my favorites and serves at the best coffee shop in town!
Brian never missed a beat and rolled with our table all afternoon. Had a blast and will be back!
You made birthday one for the record books! Loved everything about last Saturday. Friends for life!
Dreaming of the next time we are in town for vacation! Will never forget this trip and we will be BACK!
Incredible day and incredible service. Amanda brought it alllll to the table and made mom's big day amazing!
Build a lasting reputation by capturing recognition from customers for exceptional experiences you create for them.
Your CAREER PATH IS lined with Grata-tude
Cultivate connections with the customer-facing workers you value, and show them the gratitude you know they deserve.
Recruit and retain better talent, and drive customer loyalty by fostering a culture of service within your business.
Industries We Serve
We are uplifting the level of service people give and receive by rewarding exceptional experiences because good service always wins
Hotel | Hospitality
Which best describes you?
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